What to expect
Whether you’re moving yourself or a loved one, managing a complicated relocation is no easy task. Your dedicated Move Manager works with you to plan a stress-free move from start to finish.
During our initial in-home consultation, we’ll learn all about your time frame, needs and preferences. We then tailor our services to your requirements and provide you with a detailed quote.
Here’s what to expect from Serendipity Moves at every step.


Planning
- develop a timeline for your move
- create a floor plan for placement of all items in your new home
- engage our removalist partner
- organise storage if required
- help with preparing your house for sale
- liaise with your family if required
- plan your move from start to finish
Sorting
- assist you with organising all your household items
- guide you on what to take with you
- identify items that can be sold, gifted or recycled
- identify any purchases you may need to make


Packing
- prepare items for sale, gifting or recycling
- photograph and label your items
- disassemble any furniture if required
- professionally pack your household items
- create an inventory and instructions for our removalist
Moving
- provide trained, professional staff
- supervise the removalists on moving day
- oversee the placement of items in your new home
- coordinate delivery of any items to storage
- tidy and vacuum your old home


Settling in
- unpack all boxes and unwrap large items
- re-assemble furniture
- decorate your new home in line with your floor plan
- connect all appliances including Wi-Fi, modems and audio visual
- hang your pictures and artwork
- make your beds
- tidy and vacuum your new home